We’re here to make your experience with Moonky's as enjoyable as possible. For any questions or concerns about your order, our desserts, or our policies, please reach out to us. We’ll get back to you as soon as possible!

Contact Us

Email: Moonkystreats@gmail.com

Phone: 954-637-3068

Social Media: Follow us on Instagram at @moonkystreats for updates on new treats, packaging, and more. Your satisfaction is important to us, and we’re always happy to help!  

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Terms and Services

Welcome to Moonky's! We’re so glad you’re here. By placing an order on our website, you’re joining our dessert-loving community. Please take a moment to read through our terms and conditions to ensure a smooth and delightful experience with us.

We reserve the right to update these terms and services at any time. Changes will be posted on this page, and it is your responsibility to review them periodically.

Shipping Policies

  • Processing Time

    All orders will be processed within 1-3 business days. You will receive a confirmation email once your order has been shipped, along with a tracking number to monitor your shipment’s progress.

  • Shipping Time

    After processing, standard shipping typically takes 2-5 business days for delivery. Please note that delivery times may vary depending on your location and external factors (such as holidays or weather).

  • Additional Shipping Information

    Orders are shipped Monday through Friday. 

    We offer shipping throughout the continental United States. Unfortunately, we do not ship internationally at this time.​

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Refund Policy

Due to the nature of our products, all sales are final, and we’re unable to offer refunds. We take great care to package our desserts securely to ensure they arrive in perfect condition. However, if you experience any issues with your order, please don’t hesitate to reach out—we’ll do our best to make it right.